Module 8: Quiz – Golf Course Staff & Roles

Question 1

Who is a junior caddy’s direct supervisor at most private clubs?

• ○ The general manager
• ○ The head golf professional
• ✓ The caddy master
• ○ The superintendent

Question 2

What is the primary responsibility of the golf course superintendent?

• ○ Managing tee times and member services
• ✓ Managing the health, maintenance, and playing quality of the entire golf course
• ○ Running the caddy program and assigning loops
• ○ Overseeing all club departments and finances

Question 3

A member asks you about getting a tee time for Thursday. What is the best response?

• ○ Tell them the schedule is full
• ○ Give them a time based on your best guess
• ✓ Say you’re not sure but you’ll find the right person — then do it
• ○ Tell them to call the general manager

Question 4

Which staff members stage and return the golf bags you carry each day?

• ○ The locker room staff
• ○ The starter and marshal
• ✓ The bag room / club storage attendants
• ○ The golf shop staff

Question 5

A player reports that a bunker on hole 7 has standing water from last night’s rain. What should you do?

• ○ Ignore it — it’s not your problem
• ✓ Relay the information to the caddy master or appropriate staff so it can be addressed
• ○ Fix it yourself by digging drainage channels in the sand
• ○ Tell the player the superintendent is incompetent

Question 6

What does the head golf professional’s PGA membership indicate?

• ○ That they have played in a PGA Tour event
• ✓ That they have completed extensive training, examinations, and professional development in golf instruction and club management
• ○ That they have worked at the club for more than 10 years
• ○ That they hold the highest handicap at the club